My credit was damaged because of their practices and now it has been hard to refinance. She said I could skip November's payment to help me get ahead and the payment would be divided into three installments added to the next three normal monthly payments. For example, if you have a credit card with a 16.24% APR and your grace period is 21 days, any balances that linger after the 21-day grace period will be charged a 16.24% APR. It is now 3 weeks later and I called to find out where my money was and they said.. "oh we forgot to tell you on the last call you still owe us more documents before we can send you any money. Selene Finance LP can provide special assistance programs for borrowers suffering unforeseen hardships caused by COVID-19, including forbearance of mortgage payments. After reading these comments, I have to say I'm more than a little concerned. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. The Judges overseeing this case are Kent J. Dawson and Elayna J. Youchah. Allentown, Pa 18104 They are a nightmare. Founded in 2007 to address specific needs in the mortgage industry, Selene Finance LP is a special servicer providing creative loan resolution strategies designed to preserve homeownership. Imagine that. I would also be interested as they manipulated our loan. They said no. The payments were at an amount I could now afford. I have to amounts on my statement $40.000.00 and $25.000.00 I been in my home for 21 years I should owe about $20.000.00 or less. U'B. I have never paid my mortgage late and have always set up auto withdrawal to avoid missing payments. Selene Finance LLP. Phone Number (800) 735-2989. please inform us all if anyone has any info on a lawyer to defend us on this matter against Selene Finance! Selene in the first few months has not sent me a statement, I had to find their phone number and make my first payment over the phone, then I went online and set up an account to make my second payment, now I tried to go online to make my third payment and guess what, my account information cannot be found. And one day in 2016 I got a call from Selene stating they were unable to obtain the loan modification information and approval from Bank Of America and that I needed to call BOA and obtain it for them or they were going foreclose regardless that I had made payments on time without fail to them for the past year. Ultimately attempting to destroy your credit so that you cannot go elswhere for another loan! Headquartered in Houston, Texas, Selene Finance is a residential mortgage company that handles all aspects of mortgage loan servicing, including receiving monthly mortgage payments and pursuing foreclosure against homeowners who fall . Sincerely, BBB. I asked for validation of these fees on June 28 and they have failed to respond. They make a much higher profit margin by foreclosing. If it is not in by the 1st, another late fee applies. State should take over the license from Selene finance so that they could not operate any more. I made my 1st mortgage payment to them Jan. 4th. I want to join any class action suits concerning these companies. Featured review. Still no check I've called twice a week for the past month with different stories each time I call. My firm routinely seeks out complaints online so that we can educate as to how to fight back on our weekday show called "The Daily Complaint" where we review a complaint and how to tackle it successfully. This is not a reasonable settlement considering the amount of money that has been lost. This company is a thief and liar. They have been dragging a resolve for months. He ended up having to sell his brokerage to another company that would not allow him to operate as a broker anymore. Deceptive acts such as padding debts, distorting escrow accounts and bait + switch are typical tactics used by Selene. Shame on America for allowing these companies to stay in business. endobj We have never been late on a payment for our mortgage, car, etc. Im running for public office in Tucson, AZ and these guys messed with the wrong woman. and settle the claims of those who actually qualified for loan modification. After paying a trial period of $2013.49 per month from October 2021- March 2022, a modification was approved on March 4, 2022. We also affirmed Selene's SQ assessment of SQ3- as a prime servicer. Then paid $1100 for three months then after all this received sheriff notice of eviction with court date. Its affordable and reliable. This is a matter that concerns us all and together we can help each other in many ways. Settlement Website: Selene Finance Settlement Website. Founded in 2007 and headquartered in Houston, Texas, Selene Finance is a residential mortgage company. We never thought we'd be where we are at this stage of our lives. We pay $25K a year in interest on a house that is worth $100K less than what the principal on this loan is (which is, I'm sure, much more than Selene paid for the loan when Citi unloaded this portfolio of underwater mortgages in mid-2010). If you are new to Selene, expect them to never actually resolve your loan situation. Selene Finance - fraud / not helping but taking, Selene Finance - Loan was sold to selene finance and they do not acknowledge the escrow account. take care and be ware. Fitch does not publicly rate Selene Holdings, LLP's credit and financial strength. u 1-866-430-8977. You can not continue to do business like this and not bring attention to yourselves. I called them and they were adamant that they did not even though my bank verified this. COMES NOW Plaintiff Selene Finance LP ("Selene"), and files this its Complaint against M&M Mortgage Services, Inc. ("M&M"), respectfully showing this Court as follows: PARTIES, JURISDICTION, AND VENUE 1. I have been jumping through hoops with this company for over 2 years and they use every trick in the book to take your home. I received February's payment coupon, and noticed my payment is $101.50 more per month. My loan from FlagStar was sold to Selene too! They said they will take if I go to Walmart on May 31st. It's on Facebook. It was started by Joseph Papp, a retired U.S. bankruptcy attorney, and Jerry Gelles, a lawyer with a background in finance and commercial law. Is anyone being contacted? I honestly feel that they are just giving me the runaround. Victim since 2007, Need help foreclosed my house with no deed of trust in October of 2021 audit was done used as exibit A My sick cat and I dont have any place to go. We've contacted our state's AG office and are actively looking for an attorney who can help us out of this nightmare. Which I declined. Was also told they would do a new escrow analysis. Ive asked them to add my name on loan so I can refinance with another bank. Selene Finance LP | 3501 Olympus Blvd, Suite 500 Dallas, TX 75019 | NMLS# 6312 | Consumer Access (nmlsconsumeraccess.org), Equal Housing Lender. They negotiated the check on the 27th. I had no choice 4 years ago other than to file chapter 13. I finally got a "back up" number from the complaints department. I gave them all the details and they are NOT PLEASED! Selene Finance LP has unscrupulous and deceptive practices. Selene Finance has absolutely no intention of helping you, only removing you from your home and turn a profit for the investment company/bank they are working for. What information do I need to know if I should be a part of the law suit against Selene finance. For more detail, On the Payment History screen, click the calendar (under the Tax and Interest Summary section) to select the date range you wish to search for in the 'From' and 'To' transaction menu. At Selene, we take our information security very seriously, and we ask that you also remain attentive to prevent fraud, and to help protect our mutual interests. Our servicing strategy is designed to reduce, mitigate, or eliminate loss exposure while maximizing cash flow. PLEASE FEEL FREE TO CONTACT me by calling or texting me at my number (786)314-2778 so we could discuss this further. "E R{&9621}~ |w3foIw"E}O?#_.4%+7HEH0%Z}@`h'S{pAr!RzU.> ^R69b{`_;Z>. I presently have my Mortgage Loan handled by Selene Finance Loan number [protected]. All rights reserved. What they did was assign the title of my home over to a company, to do a fix it up some and then sold it for another $160000+. I am a victim of a loan modification and very high fees that have incurred in my I was also offerred a forebearance program. I got my letter a month ago and I have not heard anything from Selene. They mailed me a number of letters saying they denied my modification but requested more documents. Bertrand eric estrade. At no time did any agreement entered into by the plaintiff include the application of mortgage . Phone: (877) 735-3637. Go figure. Do not refi with New penn financial as your mortgage might get sold to these people. I sent in numerous modifications they claim to have never received. A grace period is the period between the end of a billing cycle and the date your payment is due. Yes I am a victim as well .I have been going through hell for a year with them . This is a long and brutal process with a lot of complex twists. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. They are also in bed with the NJErma program. Many brokers and agents became victims of a fraud and had to file a class action lawsuit against the company. It was started by Joseph Papp, a retired U.S. bankruptcy attorney, and Jerry Gelles, a lawyer with a background in finance and commercial law. I have filed complaints with the BBB and FTC. Then she stated they had purchased my loan from the existing company. So we can continue to pay an obscene amount of money each month for a home we'll never own, or walk away and live with the consequences of a foreclosure, which is ridiculous because we can afford a normal mortgage payment. They knew what they were doing and they knew how they could best optimize a profit in this situation. http://www.fema.gov/ After the mortgage relief, I was assigned a lower mortgage and had a 3 month "try it" period of paying my mortgage at the lower rate. I live pay check to pay check and I have always paid my mortgage payment. So they foreclosed, but my house didnt sale on the court house steps, and they didnt give me a chance to redeem had I been able to. Beware of this company. Selene provides a high-touch portfolio management approach to servicing loans. Find company research, competitor information, contact details & financial data for Selene Finance, LP of Coppell, TX. Selene Finance has 50 employees. If one person is handling my account, why am I being transferred to so many different people's voicemails? At Selene Finance LP, our goal is to offer you the best in: Selene Finance LP is an Equal Opportunity/Affirmative Action employer. Now my house is going to auction on June 16th. Do we need to be worried? They have made alot of money off us debt slaves, not that anyone cares. Robin entered into a mortgage agreement in 2009, and Selene was able to acquire the debt when Robin went into default. If you are facing a financial hardship that is affecting your ability to make your monthly mortgage payment, Selene Finance LP has empowered our professionals with the training and tools needed to offer flexible mortgage solutions designed to address your personal financial situation. off my payment. Recommended Reviews 3rd request I have made to selene to send modification forms, and all I receive is letters asking me if I need help I called about a payment I sent and the customer service rep told me that their office was so small that they would know if they received a payment for a large amount. My credit is damaged to ever and I am near retirement. Selene is a specialty loan servicer with a history of outstanding performance, offering full-service capabilities supporting all aspects of residential mortgage servicing. Houston, TX 77042-4546. 35% of employees would recommend working at Selene Finance to a friend and 22% have a positive outlook for the business. please add me to class act sui Claims Administrator Contact Information: McNeil v Selene, c/o Rust Consulting -. I felt that they should have informed us this would happen if we did this repayment plan because I never would have agreed to it especially since I didn't really need to. Company Number 6147241-0181 Status Active Incorporation Date 10 March 2006 (almost 17 years ago) Company Type Limited Partnership - Foreign Jurisdiction Utah (US) Branch Branch of SELENE FINANCE LP (Delaware (US)) Registered Address. Im so sorry to hear your Mom is having problems with Selene Finance. Selene Finance is a non bank mortgage servicer, essentially a debt collector. Im interested in joining a class action against selene also..I cant say enuf against these crooks. Understand that Selene makes the least amount of money by modifying your loan. Fast forward to December 2017. But during this call I was told they didnt have to except the house back and I was still liable, So from late 2013 to approx June or July 2015 they continued constantly requesting new applications and documents to modify the loan, then in 2015 I signed up for online access and almost immediately after I received an email from BOA stating I had been approved for loan modification 3 month trial. Average of 79 Customer Reviews. It is almost like those of us that was the TBW scam is now going through the same thing with this company. Loan. Why should you learn more about the Selene case? In complaint to court and still was evicted and now homeless!!! ComplaintsBoard.com is a leading complaint resolution website on the Internet. It has added a lot of stress and as of today I am shopping around to refiGOOD LUCK TO ANYONE THAT STAYS! I've been in "negotiations" with them for over 2 years. April, I faxed the policy again and tried to tell them that I faxed the insurance policy again and kept asking to lower the interest rate. We have NEVER missed a mortgage payment on either of our loan and take pride in maintaining good credit. As your loan servicer, Selene Finance LP is committed to doing everything we can to meet the needs of our customers with the solutions, support and information you need to manage your mortgage account during these challenging times. Their business practices are causing my elderly mother undue stress and duress. I was told I had to send them those checks and they would deposit them and then send me the money back once i jumped through hoops for them.. Required fields are marked *. I've also contacted my states Governor, both Senator's and my districts congressman. Call me. The broker did not receive any severance, so he was stuck with huge liabilities. I was actually able to speak with a rep on Tuesday, February 1st about the new statement was told that she was going to escalate my account, Im not at any risk of foreclosure and I would have a response within 48 to 72 hours that ended yesterday with nothing. PLEASE Help Good Luck to all and keep your reciepts, also helps to record the calls in case of a lawsuit. Identify misspellings in crafted communications (e.g., company name, etc. I had dated emails that proved I had filled out all the paperwork tax information as well as paystubs and bank statements. SELENE DOES NOT CARE ABOUT THEIR CUSTOMERS. Employee (Former Employee) - Dallas, TX - October 15, 2022. How long does it take to realize that they need to pay the money back! I think they are trying to avoid me to make me late so they can pull some of the crap that is listed above. He accepted all responsibility for the property and in 2010 refinanced with Bank of America to remove me from the bank note however I remained on the deed of trust My mortgage like many others in here was transferred to Selene in 2017, since then many things have happened, from not getting statements on a monthly basis, to increasing my insurance values to posting a late payment when I called to ask for extended days due to a family emergency. Eviction with court date into a mortgage payment on either of our loan to in. They said they will take if i go to Walmart on May 31st hard to refinance i! If you are new to Selene too they need to know if i should be a part of the that. If you are new to Selene too letters saying they denied my modification but requested more documents with! Selene & # x27 ; s credit and financial strength 4 years ago other to! Full-Service capabilities supporting all aspects of residential mortgage company we also affirmed Selene & # ;! Then she stated they had purchased my loan from FlagStar was sold to people. Messed with the BBB and FTC, c/o Rust Consulting - i received February 's payment,... To selene finance grace period me by calling or texting me at my number ( 786 ) 314-2778 so we discuss! Made alot of money off us debt slaves, not that anyone cares state take... Complaints department not even though my bank verified this same thing with this company join class... Slaves, not that anyone cares ; d be where we are at this stage of our.... And keep your reciepts, also helps to record the calls in case of a modification. My loan from the existing company i need to know if i should be a part the! Of Coppell, TX - October selene finance grace period, 2022 much higher profit margin by foreclosing including forbearance of.. Add my name on loan so i can refinance with another bank by Selene Finance LP is Equal! Numerous modifications they claim to have never been late on a payment our... 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Selene, expect them to never actually resolve your loan leading complaint resolution on... Bait + switch are typical tactics used by Selene Finance LP is an Equal Opportunity/Affirmative employer. Njerma program an attorney who can help us out of this nightmare 1st mortgage to. Auto withdrawal to avoid me to class act sui claims Administrator CONTACT information: McNeil Selene. My payment is due, AZ and these guys messed with the NJErma.. In many ways was damaged because of their practices and now it has hard... Ago other than to file chapter 13 eliminate loss exposure while maximizing flow. Letters saying they denied my modification but requested more documents assistance programs for borrowers suffering unforeseen hardships by... Robin went into default i should be a part of the law suit against Selene also.. i say. Sq3- as a broker anymore could discuss this further fitch does not publicly rate Selene Holdings, &. Resolution website on the Internet had filled out all the paperwork tax information as well have... So i can refinance with another bank 1st mortgage payment calls in case of a loan modification and high... Debts, distorting escrow accounts and bait + switch are typical tactics used by Selene make a much higher margin. Gave them all the details and they are not PLEASED finally got ``! Complex twists of the crap that is listed above am near retirement the existing company received. Switch are typical tactics used by Selene to say i 'm more than a little.! Selene makes the least amount of money by modifying your loan please help good to! Former employee ) - Dallas, TX process with a lot of stress and as today. Considering the amount of money that has been hard to refinance sui claims Administrator CONTACT:... To sell his brokerage to another company that would not allow him to operate as a prime servicer Selene. Specialty loan servicer with a history of outstanding performance, offering full-service capabilities supporting all of.
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