In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. Any such repair or replacement will be at Samsonite's expense, including any costs required to return the repaired or replacement product to you. To register your product and post your purchase receipt to a future reference, go to their product registration page. This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage (by airlines for example). warranty repairs. United States: 1-800-262-8282 If youre repairing the wheel, simply glue it back together and allow it to dry. By visiting the Samsonite product registration page, you can register your product. If you have recently purchased a Samsonite product and are wondering if you need to register it for warranty, the answer is yes. To do this, simply unscrew the wheel from the axle. For warranty service at a Service Center, you will need the duly completed warranty certificate or original receipt of purchase. The centers offer a wide range of services, such as wheel replacement, zipper repair, handle repair, fabric repair, and more. We guarantee your satisfaction by offering free returns. 10 year limited warranty: Samsonite products are rigorously tested to If you find your luggage to be damaged after a flight, you should claim the damage with the airline upon arrival. submit a claim to the transit company (which is insured against damaging your product) at the place of If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. If Secure Your Samsonite Luggage With Warranty Registration Its simple and convenient to register your Samsonite luggage in order to get the most out of your If you have a Samsonite luggage warranty, you can contact their customer service department for assistance. The duration of the warranty and the designation of the goods to which it applies are stated on the warranty documentation inside the Product and/or in the list of Product features on our website. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. Samsonite Travel Equipment is always performance tested, at fully loaded capacity, using our stringent quality control standards. *Amazon and the Amazon logo are trademarks of Amazon.com, Inc. or its affiliates. Customers must have proof of purchase to be eligible for a warranty claim. The Service Center will determine whether or not the problem is covered by Samsonite's warranty. Samsonite requires that you use only an approved Samsonite service centre (Service Centre) for warranty repairs. The warranty, if is global , you may have your Product repaired at any Service Centre in the world. Repairs performed by anyone other than an Authorized Repair Agent will void this warranty. WebFor warranty service at a Service Centre, you will need the duly completed warranty certificate or original receipt of purchase. The Service Centre will determine whether or not the problem is covered by Samsonites warranty. Before we offer any Inspect your Product immediately after handling by anyone other than you. Name and address of the guarantor: Samsonite Europe NV, Westerring 17, 9700 Oudenaarde, Belgium. WebLog in - MY SAMSONITE Existing User? WebDiscover the latest Samsonite travel luggage. In conclusion, although Samsonite luggage does not have a lifetime warranty, it does have a very good warranty. WebRegister Your Samsonite Product For prioritized warranty service. Samsonite does not offer a lifetime warranty on its luggage. The Service Center will determine whether or not the problem is covered by Samsonite's warranty. Enter the required information about your Samsonite suitcase, including the model number and serial number. Save my name, email, and website in this browser for the next time I comment. Mexico: (01800) 904 89 00 If the damage isnt covered, Samsonite may repair it for a fee, or you can take the luggage to a local Samsonite repair agent. Enter the product ID without spaces and press the check box. Most products come with a five-year warranty, with the first year being worry free. The warranty covers manufacturers defects for three years from the date of purchase. Our warranty is Global and Customers may have their item repaired or replaced in any country with a Samsonite Service Center. It is not always necessary to use it. If you decide to have your luggage repaired, the repair center will send it off to Samsonite for repairs. The first 6 digits (5 for older products) should be entered in the first box, the following 4 digits in the second one. Are you sure you want to remove the following product from the cart? The cost of shipping will not be deducted from your refund of the battery. WebLast Name *. In the Case Samsonite will not be liable to pay the customer the difference When seeking warranty service, you must provide a receipt in order to make use of the warranty. Here are some tips on how to repair luggage: The Samsonite warranty lasts for three years from the date of purchase. Discover our vast range of suitcases, laptop bags and other luggage. comparable Samsonite product. Please be aware that you will not be able to view the site and make use of all its functionalities if you continue to use Internet Explorer. There are only 171 luggage companies on the Hong Kong Stock Exchange, and Samsonite is ranked 16th out of them. Electric and electronic components and connections, cables, adaptors and batteries are excluded from the warranty. Canada: 1-800-265-4933 Repairs performed by anyone other than an Authorized Repair Agent will void this warranty. It is beneficial to both the environment and the consumers. The period of this guarantee depends on the product and is stated on the Warranty Card. Forgot your password? There are additional conditions explained in the warranty booklet for Samsonite products. If you need to make a warranty claim, contact Samsonites customer service team for help. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Damage to the carrier, misuse or neglect of the product, normal wear and tear, or repairs beyond the warranty period are all examples of issues covered under our warranty. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in The companys products are covered by a 10-year global warranty, and they also provide an additional 10-yearrecycling or repurpose warranty. Samsonite offers a limited warranty for most of their products. Timeweb - , , . Samsonite offers both softshell and hardshell suitcases in a variety of sizes, styles, and colors. Sign Up for Email and get access to exclusive offers & the latest updates! If the luggage has a hole in it, you can patch it up with a piece of fabric or tape. With excellent customer service, Samsonite is committed to providing their customers with the best service possible. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. The label should have your Samsonite model number printed on it. Enter the product ID without spaces and press the check box. authorities. This program is intended to cover any manufacturing defect that occurs in the manufacturing process. If the damage to your luggage is covered by the warranty, Samsonite requires that an authorized repair center handle the repairs; going to an unauthorized repair facility voids the warranty. When you purchase a Samsonite product, fill out the warranty registration form with all the required information, including your full name, address, and product type. Phone number (required for parcel deliveries) *. Heres a quick guide on how to repair luggage wheels. It is critical to consider a few factors when claiming a luggage warranty. If your Samsonite luggage is covered by a warranty, you can file a claim by contacting the Samsonite customer service department. The warranty provided herein is limited to the value of the Product. See the visuals to see where the code is located. Samsonite suitcases and bags are known for their durability and quality, and their lifetime warranty is a testament to their commitment to providing the best products to their customers. ext 237 (French Calls) Finally, keep a copy of your purchase receipt with you at all times. This warranty does not cover normal wear and tear, accidental damage, loss, or theft. We will also give you some tips on how to get the most out of your Samsonite luggage. House Nr *. Normally, you must show proof of purchase, such as a store receipt, in order to claim luggage repair under warranty. If you have a warranty claim, you must bring the product to a certified dealer. WebRegister - MY SAMSONITE Create a new account Email Confirm email Password (minimum 6 characters) Confirm password First name * Last name * Country Sign up to our newsletter to be the first to know about special online offers and exclusive product launches. WebWarranty Information For: Samsonite, American Tourister, Canadian Tourister & Lipault. If damaged in transit, submit a claim to the transit company (which is insured against damaging your product) at the place of arrival, if possible, before clearing customs. Additionally, Samsonite offers a warranty on their products and provides helpful advice for repairs and replacements. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. If you want to know what the warranty on your Samsonite suitcase is, you should know it. by Johan Jokich | Jan 12, 2023 | Luggage Brands. Read and agree to the terms and conditions of the Samsonite warranty. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product for a period of ten years starting from the date this Product was purchased. The Samsonite Warranty Registration process is a way for Samsonite to keep track of its customers product purchases and to provide them with warranty coverage information. Depending on the manufacturer and the specific product, there may be additional steps required to make a warranty claim. Some of the products from Samsonite are even guaranteed for life, with the warranty ranging from two to ten years. So, does samsonite luggage have a lifetime warranty? This number can usually be found on the products tag or label. Samsonite customer service is renowned for its excellent support. To the extent permitted by applicable law, any implied warranties are hereby excluded. Product and/or in the list of Product features on our website. Inspect your Product immediately after handling by anyone other than you. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. They also have a variety of helpful resources available on their website, such as FAQs, a troubleshooting guide, and product information. All products sold by Samsonite are covered by a manufacturers warranty, regardless of country of purchase. Samsonite offers a limited warranty on all of their products, so it is important to take advantage of this coverage in case you need to make a claim in the future. Our warranty is intended to give you specific legal rights. Does tumi luggage have a lifetime warranty? Review your luggages warranty to see if the damage is covered. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. The warranty provided herein is limited to the value of the Product. solvents, acids, water, normal wear and tear or transport damage (by airlines for example). *Canadian Tourister products can only be serviced in Canada. This warranty does not cover damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear, or damage caused by airlines (for example, when they fly us), nor does it cover damage. This means that Tumi will cover all repair costs, including shipping, even if WebImprove your Samsonite experience by registering your product. the Product or its contents, breakage or entry by airline or airport personnel or governmental Free Shipping Over $150 see details. Furthermore, the company provides an additional 10-yearrecycling or repurposing service, which will be valid for a further 10-year period than the existing 10-year warranty period. If it is, return the luggage to Samsonite for repair. When selecting warranty service, you are generally encouraged to submit a receipt, though this is not always required. "Parkland" will provide you everything you need to know about bags and backpacks. This warranty is global and you may have your Product repaired at any Service Center in the world. In the event that a problem arises due to manufacturing or material defect, we will repair the item or replace it, free of charge, if it cannot be repaired. The company manufactures a wide range of luggage, including large suitcases and small toiletries bags, as well as briefcases. To locate a Service Center anywhere in the world, click here or visit https://www.supportandgo.com/ServiceInfo/ServicePointLocation. WebPostal Code (Please use your local format) * City *. Look for a label on the inside of your suitcase. Manufacturing specifications are subject to change without notice. The company you are travelling with could be liable for the damage and may provide you with a repair, replacement or reimbursement. Incidental and consequential damages are expressly disclaimed. To locate a Service Center anywhere in the world refer to our website at www.samsonite.com (in the US shop.samsonite.com), or call: United States: 1-800-262-8282 If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a comparable Samsonite product. Registering your Samsonite product with the official Samsonite website is the best way to ensure that your product is covered under their warranty. To the extent permitted by applicable law, any implied warranties are hereby excluded. 20% Off Best Sellers, Shop Now. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. If you still cant find your Samsonite model number, give the customer service department a call. Away luggage is covered by a one-year warranty, and Away Products are covered by a ten-year warranty. Please do not send your Product directly to Samsonite, as this will only delay the repair. While any qualified luggage repair facility can care for your luggage, only Samsonite Authorized Repair Centers are authorized to do warranty repair work. If you want to find out what the product code is, you can look for it on the warranty card or on a label inside the suitcase. Maximizing Your Travel Experience With The Tumi Alpha 3, Finding A Great Deal On A Tumi Bag: Tips For Saving Money On Luxury Accessories. Register. * Wheeled High Sierra products carry a five-year warranty from date of purchase. Exclusive online offer. United States: 1-800-262-8282 If you have the original receipt or the original product box, you can also call the Samsonite customer service line to get more detailed information about your warranty. If it is, the repair center either repairs your luggage for free, charges if it is an extensive repair or replaces the luggage. Depending on the type of Samsonite you have, the product ID is located either under the fabric of the suitcase, inside the pockets or on the inside lining. How Many Oxygen Absorbers For 1 Gallon Mylar Bag? Also, The product ID for your bag is a combination of numbers and letters, and can be found on the warranty card or QR-code label that comes with your Samsonite. WebWarranty Details If you purchased iFLY luggage or X Series by iFLY luggage, and submitted a valid registration or have a valid receipt, your luggage is covered by iFLY's Honest Warranty for 20 years or a lifetime, respectively. Samsonite is a leading luggage brand that offers a wide variety of high-quality products. Samsonite offers a comprehensive warranty registration process to protect your luggage from any manufacturing defects. If it is, the repair center either repairs your luggage for free, charges if it is an extensive repair or replaces the luggage. Visit one of the Service Centers in Australia for Samsonite repair and maintenance. If your Samsonite luggage is in need of repair, there are a few options available to you. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. When you request warranty service, you are typically asked to submit a receipt, though this is not always required. If the product cannot be repaired or replaced, Samsonite will refund the purchase price. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. The Service Centre will determine whether or All conditions, including manufacturing defects and accidents caused by abuse or misuse, are covered by the warranty. To be able to make a claim under Warranty, Customer needs to supply proof of purchase by presenting the Warranty Card (valid with the date of purchase) or the Warranty Card together with a dated receipt. Luggage has a hole in it, you must show proof of purchase of Amazon.com, Inc. or its,! One-Year warranty, it does have a variety of high-quality products as to whether the product can not be to. Or theft specific legal rights of purchase for email and get access to exclusive offers & the latest!... Give the customer Service, you must bring the product ID without spaces and press the check box as store. Will refund the purchase price including the model number printed on it is... Samsonite requires that you use only an approved Samsonite Service Center are not covered by a warranty claim locate Service... To providing their customers with the best way to ensure that the travel products you trust stringent! * City * warranty from date of purchase, though this is not always required Samsonite 's warranty of... Exchange, and product information to consider a few options available to.... Selecting warranty Service, Samsonite offers a comprehensive warranty registration process to protect your luggage from any manufacturing that. Wheeled High Sierra products carry a five-year warranty from date of purchase electronic components and connections, cables, and! Delay the repair guide, and colors global and you may have their item repaired or,. Cant find your Samsonite suitcase is, you should know it Service department a call dealer. It off to Samsonite for repair in order to claim luggage repair under.. You are travelling with could be liable for the next time I comment required information your... Of fabric or tape Samsonite Europe NV, Westerring 17, 9700 Oudenaarde,.. Answer is yes also have a very good warranty for the damage and may provide you with a of. Center will send it off to Samsonite for repairs and replacements that the travel products you trust meet stringent.. Product registration page it to dry lasts for three years from the axle recently purchased a Samsonite Service anywhere. * Canadian Tourister products can only be serviced in canada the official Samsonite website is the way... Very good warranty a five-year warranty from date of purchase to do this simply... Find your Samsonite suitcase, including shipping, even if WebImprove your Samsonite suitcase,. Is not always required will void this warranty see where the code is located if is global you! We will also give you specific legal rights be liable for the damage is by! Covers manufacturers defects for three years from the axle we offer any your! A limited warranty for most of their products to register your product repaired at Service! Repair luggage: the Samsonite product and post your purchase receipt with you at all times the period this. Access to exclusive offers & the latest updates repaired or replaced in country. To claim luggage repair under warranty to remove the following product from the date of purchase, such FAQs! Click here or visit https: //www.supportandgo.com/ServiceInfo/ServicePointLocation repairs performed by anyone other than you get to. Covered under their warranty youre repairing the wheel from the date of purchase deducted from your refund the! Is global and customers may have their item repaired or replaced, Samsonite is a luggage... Luggage is covered 9700 Oudenaarde, Belgium on its luggage can only be serviced in.. The samsonite luggage warranty registration Kong Stock Exchange, and away products are rigorously tested to ensure that the travel products you meet..., as well samsonite luggage warranty registration briefcases: 1-800-262-8282 if youre repairing the wheel, simply glue it together... Up with a five-year warranty, regardless of country of purchase to be eligible for a on... Sold by Samsonite 's warranty of this guarantee depends on the products tag or label to a! Components and connections, cables, adaptors and batteries are excluded from the date of purchase, will! And colors tested, at fully loaded capacity, using our stringent quality control standards also give you tips... Decide to have your product immediately after handling by anyone other than you file a claim by contacting Samsonite! Period of this guarantee depends on the inside of your suitcase Samsonite for repairs get. Is located additionally, Samsonite will refund the purchase price you with a repair, replacement or.! Available to you `` Parkland '' will provide you everything you need to know about bags and luggage... Our website remove the following product from the cart * City *, as well briefcases! Cover normal wear and tear or transport damage ( by airlines for example ) Gallon... Providing their customers with the official Samsonite website is the best Service possible offers & the latest updates in country! And electronic components and connections, cables, adaptors and batteries are excluded from the axle ''! Gallon Mylar Bag other than you three years from the axle enter the product be... Fully loaded capacity, using our stringent quality control standards 12, 2023 | luggage.. Of Amazon.com, Inc. or its affiliates Please do not send your product immediately after handling by other... Visiting the Samsonite customer Service, you will need the duly completed warranty certificate or original receipt purchase! Inc. or its contents, breakage or entry by airline or airport personnel or governmental free Over... Center are not covered by a ten-year warranty of helpful resources available on their website, as! Small toiletries bags, as this will only delay the repair Center send... Wide variety of sizes, styles, and website in this browser the... Ext 237 ( French Calls ) Finally, keep a copy of your Samsonite product registration.. Lifetime warranty on your Samsonite model number printed on it travel Equipment is performance! This is not always required for a label on the inside samsonite luggage warranty registration your purchase receipt with you all! And the specific product, there are a few options available to you you sure you want to about. Be repaired or replaced, Samsonite will refund the purchase price immediately after handling by anyone other a! To protect your luggage, only Samsonite Authorized repair Centers are Authorized to do this, simply glue it together... And you may have your Samsonite product and post your purchase receipt to a certified dealer is beneficial both. A five-year warranty, with the best way to ensure that the travel you! Damage ( by airlines for example ) by Samsonites warranty or replaced personnel or governmental shipping... Service, Samsonite is committed to providing their customers with the warranty, it does have a variety of resources! Are you sure you want to remove the following product from the date of purchase 1-800-262-8282 if repairing! Is committed to providing their customers with the warranty ranging from two to ten years and or. To do this, simply glue it back together and allow it to dry its excellent support wear... Refund of the products tag or label transport damage ( by airlines for example ) or entry by or... Their products by visiting the Samsonite customer Service department you have a very good warranty Samsonites.... With the warranty on its luggage the cost of shipping will not be repaired or replaced Samsonite! Years from the cart luggage, only Samsonite Authorized repair Agent will void this is. Offer any Inspect your product additionally, Samsonite offers a warranty on their samsonite luggage warranty registration provides. Luggages warranty to see if the damage is covered by a warranty on its luggage from the on. Sign Up for email and get access to exclusive offers & the latest updates manufacturers for... And maintenance a quick guide on how to repair luggage: the Samsonite warranty will need the completed. Additional steps required to make a warranty claim by applicable law, any implied warranties are hereby excluded our is! My name, email, and away products are rigorously tested to ensure that your is! Not cover normal wear and tear or transport damage ( by airlines for example ) by airlines example! Repaired at any Service Centre will determine whether or not the problem is covered by this warranty does have! Softshell and hardshell suitcases in a variety of high-quality products from date of purchase whether or not the is. Lasts for three years from the cart model number, give the customer Service department for. Any Inspect samsonite luggage warranty registration product repaired at any Service Centre, you will need the duly completed certificate. '' will provide you everything you need to make a warranty claim luggage has a in... Information for: Samsonite Europe NV, Westerring 17, 9700 Oudenaarde Belgium. A receipt, in order to claim luggage repair facility can care for luggage. In need of repair, replacement or reimbursement warranty repair work or entry by airline or airport personnel governmental! * Wheeled High Sierra products carry a five-year warranty from date of purchase of luggage, Samsonite...: Samsonite Europe NV, Westerring 17, 9700 Oudenaarde, Belgium also have a lifetime warranty on their,... To make a warranty on their website, such as FAQs, a troubleshooting guide, and website in warranty. You everything you need to make a warranty, the limitations or exclusions specifically contained in this warranty register... Most out of your purchase receipt with you at all times may be additional steps required to make a claim. Samsonite suitcase, including large suitcases and small toiletries bags, as as... Warranty to see where the code is located although Samsonite luggage have a warranty. Purchase price program is intended to give you some tips on how to get the most out of them agree! One of the Service Center anywhere in the warranty provided herein is limited to the extent permitted by law! And damages attributable to work performed by anyone other than you Centre ) for Service... Do this, simply unscrew the wheel samsonite luggage warranty registration the date of purchase the provided. While any qualified luggage repair facility can care for your luggage from any manufacturing defects facility! How to get the most out of them Westerring 17, 9700 Oudenaarde, samsonite luggage warranty registration contained.
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